FAQs

How do I know the tour I booked is definite?

By |2020-07-09T12:43:22+00:00July 9th, 2020|Categories: |

After you book a tour, you will receive a confirmation email that ensures your booking. The tours will always go through as planned, regardless of the weather or how many people show up. In the rare occasion a tour has to be canceled, we will notify you by email.

What will we see on the Free Tour?

By |2023-02-01T10:51:08+00:00May 29th, 2017|Categories: |

Every guide is different and will tell you about his or her own Haarlem. Next to their personal stories, the tour always covers: The Dam square Jews hiding places Anne Frank house (we do not enter the Anne Frank house) Area around the Anne Frank house

Is the tour route wheelchair accessible?

By |2019-07-24T11:40:49+00:00May 29th, 2017|Categories: |

Yes, some areas have stairs, but it’s possible to go around them and visit the sites by wheelchair acces. We must admit, however, that the small stone roads are not the most comfortable for people in wheelchairs. If you are willing to bear that for two hours, you can have a great tour with us. [...]

Do you stop for any breaks?

By |2023-02-01T10:58:36+00:00May 29th, 2017|Categories: |

The duration of the tour is around 2 hours so we don’t stop for any break. We can make a quick toilet break if anyone needs to. We don’t stop for food or drinks. So please prepare yourself for the 2-hour tour. 

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